Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
8.3
Location
8.7
Service
8.7
Dining
7.3
Guest reviews
8.2/10
based on 3 reviews
9.0
9.0/10 based on 365 reviews
William
United States of America,
February
2024
8.8/10
My stay at the hotel was truly a pleasant experience. The rooms are spacious, functional, clean, and very good - truly a home away from home with a comfortable living room and spacious kitchen. The service, except for the check-in staff, was very friendly and helpful. The location is amazing, making the evenings pleasant with shops, eating places, and cinemas all within walking distance. The dining, especially the margarita pizza and buffet, was very good with different options every day. Overall, the hotel offers great value for money.
Rooms
9.0
The rooms were spacious and tastefully decorated.
Service
8.0
The service was very friendly and helpful.
Location
10.0
The location is amazing, defiantly loved it.
Dining
8.0
The dining experience, especially the margarita pizza and buffet, was very good with different options every day.
Facilities
9.0
The facilities were spectacular with a wide range of amenities available.
Michael
United States of America,
November
2023
7.8/10
I had a great stay at the hotel. The rooms were excellent, equipped with all the essentials like an iron and ironing board, and very comfortable despite facing the road on a lower floor. The service was exceptional, beyond my expectations, with staff going the extra mile to ensure my comfort and privacy. The location was amazing, offering easy access to Ulendo services and various shops and dining options within walking distance. The dining experience was good, but as a vegetarian, I found the choices limited. Overall, a fantastic experience.
Rooms
8.0
The rooms were of decent size and very comfortable, equipped with all the essentials like an iron and ironing board.
Service
9.0
The service was top-notch, with staff overdoing their courtesies and ensuring a comfortable stay with great privacy.
Location
7.0
The hotel's location was amazing, close to major shopping centers like Manda Hill and Eastpark Mall, although reaching other places required a long walk or a taxi.
Dining
7.0
The dining options were good overall, but as a vegetarian, I felt there could have been a wider selection to choose from.
Facilities
The hotel offered various facilities like room service, car hire, and shuttle services, making the stay convenient.
Leslie
United States of America,
October
2023
8.2/10
I had a great stay at the hotel. The rooms were very clean and comfortable, and I loved the living area and kitchen facilities, though the noise from the busy junction at peak traffic times was a bit of a downside. The staff was extremely helpful and constantly looking after us, making our experience very pleasant.
Rooms
8.0
The rooms were very clean and comfortable, and having a washer dryer in the room was a great convenience.
Service
9.0
The service was top-notch, with attentive and proactive staff who were very polite and accommodating.
Location
9.0
The location was excellent, near a mall and with shops, eating places, and cinemas all within walking distance.
Dining
7.0
The dining experience was really excellent, with obviously well-trained staff. However, there is room for improvement as the variety could be better.
Facilities
8.0
The facilities were great, and the hand-made pasta I tried was a standout.